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Planning Our Strategy
for the Future
Cleveland Publi2c Libra0ry 02A N N U A L R E P O R T
Cleveland Public Library
325 Superior Avenue
Cleveland, Ohio 44114 - 1271
ADDRESS CORRECTION REQUESTED
Non- Profit Org.
U. S. Postage
PA I D
Cleveland, OH
Permit No. 408
Comments from Board President
Venerine L. Branham
Venerine L. Branham
President
1
Author Colson Whitehead and Cleveland
Municipal School District students
Author Patricia Polacco visited the Library
during Children’s Book Week.
Library patrons participated in town hall meetings as part
of the planning process for the new Strategic Plan.
As President of the Board of Trustees for Cleveland Public Library ( CPL), I was
privileged to work closely with the Director and staff on the new Strategic Plan.
The entire Board of Library Trustees was committed to a comprehensive study that
focused on how the Branch Libraries can better serve the neighborhoods of
Cleveland. From February 2002, when more than 500 employees gathered for a first-ever
Staff Development Day, to December 2002 when the Board of Library Trustees
approved the Strategic Plan, we have been engaged in an comprehensive process to
learn what CPL means to our Cleveland residents.
The Board received invaluable input from an advisory panel of community leaders,
national and local consultants, six town hall meetings, 18 focus groups, and an analysis
of demographic and survey information. Outreach to the public was particularly
satisfying as we were reminded that CPL truly matters to people and is the trusted
information source for our residents. The Board of Library Trustees is excited about
the possibility of preserving our quality of service and building new services over the
next five years. The challenge will be to stabilize and maintain the Library and Local
Government Support Fund ( LLGSF) from the State of Ohio that is so vital to strong
research collections and reference services. The local community will also be called
upon to financially support the current level of service and to provide the funding
for service enhancements.
The entire CPL staff must be commended for delivering the highest quality of
services despite the many cost containment measures implemented as part of the State
Budget cuts. Appreciation is extended to the Friends of Cleveland Public Library, our
more than 140 community partners, and our individual donors who contributed to
special programs and events from Winter Reading Club to Writers and Readers to
Sneak Peeks, and so much more featured in this annual report. These events are vital
to the quality of life in this community and successfully connect the CPL collections
and services to the cultural and educational activities of Greater Cleveland.
We welcome the continuing dialogue between CPL and the public as we continue
to fulfill our mission and new vision.
Venerine L. Branham
President
Members of the
Board of Library Trustees
Thomas D. Corrigan
Vice President
John M. Moss
Beginning July 2002
Sandra E. Noble Robert C. Petrulis
Charlene A. Jones
Secretary
Frances Hunter
Patricia S. James
Through June 2002
The People’s University:
Striving For Excellence
The mission of the Cleveland Public Library is to
be the best urban library system in the country
by providing access to the worldwide information
that people and organizations need in a timely,
convenient, and equitable manner.
MI S S ION S TAT EMENT
ON THE COVER:
Playing a good game of chess requires
strategy and focus. More than 400
Cleveland Municipal School District
( CMSD) students took part in
Chess Challenge: Chess for Success
Competition, which was sponsored
by Cleveland Public Library, CMSD,
and RPM, Inc.
Cleveland Public Library
Neighborhood Library
Services Initiative
1 2 3 4 5
Planning
Community
Use Library from one to
four times per week
of “ The People’s University” is to be the
learning place for a diverse community,
inspiring people of all ages with the love
of books and reading, advancing the
pursuit of knowledge, and enhancing the
quality of life for all who use the Library.
SURVEY RESULTS
STRATEGIC PLAN Priorities
Input from
Library- based Experts
• Board of Trustees
• Director and
Deputy Director
• Administrators
• All Staff
• Consultants
Outreach to the
Cleveland Community
• Leadership Advisory Panel
• Town Hall Meetings
• Focus Groups of Library
Patrons
• Library Survey
• E- mail to nlsi@ cpl. org
Research on
Specific Topics
• Safety and Security Survey
• City of Cleveland
Demographics with the
assistance of Cleveland
State University
• Urban Library Systems
• Ohio Urban Library
Systems
Vision
Increased Hours More Computers
and Computer
Training
Services for
Seniors
Services for
Children
Services for
Hispanics and
New Americans
56% 95% Satisfaction with Branch
Libraries
81% Rating Library service as
very important
As we go to press, we were victorious at the polls!
Cleveland’s citizens have spoken, “ Libraries Enrich
Our Neighborhoods.” We are thankful for the generous
and loyal support of Cleveland residents. The passage of
the levy preserves our library system and over the next five
years we will provide the service enhancements described in this annual report.
2002 was a year that focused on the creation of a new Strategic Plan through hard
work and commitment. We began with our first Staff Development Day at Cleveland
State University’s Convocation Center on February 18. This was a special time for every
staff member to focus on visioning for our future. Thereafter, consultants facilitated
18 community focus groups and six town hall meetings and gathered appropriate data.
The Board of Trustees approved The Strategic Plan on December 19, 2002, making
our 28 Neighborhood Branch Libraries a priority.
“ Libraries Build Community” and partnerships are essential to the growth and
development of Cleveland Public Library. On January 21 our partnership with the
City of Cleveland was clearly demonstrated as we welcomed Cleveland’s 55th Mayor,
Honorable Jane L. Campbell, as guest speaker for our 19th annual Dr. Martin Luther
King, Jr. Commemorative Program.
Reading programs and Sunday Afternoons for Writers and Readers attract diverse,
appreciative audiences. Cleveland Public Library, “ The Reading Place,” encourages you
to “ Teach your children well; read with them.” Even as technology has an increased impact
on library services, we remain committed to books and reading as a core service.
Continuing reductions in state funding for Ohio’s public libraries may challenge
your Library in the future. However, we are working diligently to maintain state fund-ing
for Cleveland Public Library, the third largest public research library in America.
We commend a library team that is working hard to promote and preserve
“ The People’s University”: Library Trustees, Friends of Cleveland Public Library, Inc.,
Library Users, Library Partners, and a Staff of 700 Library Ambassadors.
Andrew A. Venable, Jr.
Director
Message from
the Director
2
Rev. Hilton O. Smith, Rev. Jonyrma R. Singleton,
Director Andrew A. Venable, Jr., Mayor Jane L. Campbell,
and Dr. Andre K. Mickel commemorate Martin Luther
King, Jr. Day.
Sunday Afternoons for Writers
and Readers author Julia Alvarez with
Director Andrew A. Venable, Jr.
Town hall meetings were part of
the planning process that resulted
in a new Strategic Plan.
Guiding Our Future
The Cleveland Public Library Board of
Trustees and staff have consistently evaluated
our services, collections, and organizational
structure to ensure that we are continuously
growing and improving, and— ultimately
— meeting your needs. On December 19
of this year the Board approved a new
Strategic Plan, a blueprint for the future
of “ The People’s University.”
The twelve- month strategic planning
process involved fundamental steps of good
governance and vision. People from the
community and the Library were included
in this process. We hosted a leadership
advisory panel, six town hall meetings,
18 patron focus groups, and conducted a
system- wide patron survey. We gathered input
from our Board, our staff, and consultants
specializing in library planning, security, and
demographics.
We learned a great deal during the inten-sive
strategic planning process. The consis-tent
message was neighborhood library ser-vices
are valued and used. The fact that the
Branch Libraries are conveniently located
within one mile of most residents, as well as
being close to schools and neighborhood
businesses is key to providing services to
you— our patrons— where you live, work,
and raise your families.
Our new Plan calls for the enhancement
of several areas, including increasing hours,
creating more special services for youth and
seniors, adding computers and computer
training, and developing new programs for
groups such as the Hispanic community.
This year’s annual report focuses on these
areas, and demonstrates how the Library
makes a difference in people’s lives.
INCREASED HOURS
1
5
is key to children’s literacy and success in the classroom.
Increasing Library hours
and other Library resources, their children are
better readers and more enthusiastic learners.
When parents have greater access to computers, books,
— Brenda Turner, Principal, Tremont Elementary School
4
Neighborhood Library
Services Initiative
D e v e l o p i n g a S t r a t e g i c P l a n
Themes that drive
the Strategic Plan
• To become
patron- centered
• To refine and reorganize
services, structure, and
delivery
• To balance technology
services with ability to
train and serve
Feedback from
Town Hall meetings
emphasized
• Diversity and
management of
the collection
• Training on computers
• Hours of operation
Director Andrew A. Venable, Jr.
addresses CPL staff.
Aspects of the strategic planning process
included a session with staff, a leadership
advisory panel, and town hall meetings.
TOWN HALL MEETINGS
Community leaders David Abbott and Steve Minter
at the leadership advisory panel
7
One goal of our Strategic Plan is to expand
computer resources and training. This year
we upgraded servers and public workstations
at eight Branch Libraries, and increased
web- based services. New innovations in
web- based services allow us to make some
of our programs available to you 24/ 7.
KnowItNow24x7, CLEVNET Library
consortium’s live online reference service,
is in its second year. KnowItNow24x7 use
more than doubled in 2002, and we added
new features, including a partnership with
The MetroHealth System. The partnership
is the first of its kind in the United States.
It offers free, live, online medical and health
information, advice, and referrals. Now you
can get answers to health questions from
registered nurses through live Internet
chats, and nurses can send pertinent web
pages directly to your web browser.
HomeworkNow has been upgraded to
include Tutor. com, a service that gives
students access
to professional tutors
daily between 2: 00- 10: 00 p. m.
Students can get help with subjects like
social studies, math, and history, as
well as assistance with term papers and
science projects.
In 2001 we received $ 86,689 from the
Ohio Library Foundation’s Drew Carey
Young Adult Grant. Funds were used for
young adult programs, most notably
YRead?, an interactive, online community
for teens, educators, librarians, and anyone
who enjoys reading acclaimed young adult
books. YRead? debuted on February 4
with Monster, by Walter Dean Myers.
Myers and his son Christopher were on
hand for an online chat with students from
Cleveland’s Max Hayes High School and
Dayton High School. YRead? has become
an important tool for teachers, who have
incorporated it into their curriculums,
borrowing books for their students and
encouraging them to engage in online
chats with other students and, in some
cases, authors.
W E B - B A S E D S E R V I C E S
“
Mayor Jane L. Campbell at the
KnowItNow24x7/ MetroHealth
System partnership kick- off.
KnowItNow24x7
use more than
doubled in 2002.
Congresswoman Stephanie Tubbs Jones
was an honored guest at CLEVNET’s
anniversary celebration.
• FactsOnFile Science
• Full text newspapers including:
Akron Beacon Journal, USA Today,
and Washington Post
• World Book in Spanish
New Databases in 2002
MORE COMPUTERS
COMPUTER TRAINING 2
6
CLEVNET 1982- 2002
Robert T. Carterette, Head of
Automation Services
CLEVNET partners from nine counties
came together to celebrate the consortium’s
20th anniversary.
CLEVNET
ANNIVERSARY
CELEBRATION
A U T O M A T I O N
your own digital vision.
Cleveland Public Library can help you identify
new places and subjects, or connecting with friends and family
anywhere in the world, the Library offers an open door.
If your goals are a better job, learning about
— Kevin Cronin, Library Patron
CLEVNET is truly a pioneer in virtual reference. Concepts such as
routing questions to Library subject departments, tapping outside experts
like MetroHealth, and including specialized services like Tutor. com were
first developed by CLEVNET. These ideas are now widely copied by other
virtual reference services
around the globe.”
Steve Coffman, Vice President
of Product Developement,
Library Systems & Services, LLC
The new web catalog interface
Family Fun and Learning Day
The Library for the Blind and Physically Handicapped hosted its annual Family Fun
and Learning Day in June. Sight- impaired and disabled patrons participated in a
panel discussion titled “ Yes You Can,” where they explained that blind people can
hike, play golf, and sail a boat, and that people in wheelchairs can dance and play
basketball. Their stories were supported by a demonstration of Beepball, a version
of baseball created especially for blind people.
9
We were selected as one of four libraries in the United
States to receive new HP Computers and equipment for
disabled people. The new hardware and software was
installed at the Memorial- Nottingham Branch. The unique
equipment offers features such as “ jelly bean” switches that
can be activated with a very light touch, and mini- or maxi-keyboards.
One state- of- the- art item is the Tracker 2000, a
device that allows quadriplegic people to use a computer. A
small receptor is attached to a person’s glasses or forehead,
so that they can move a cursor by aiming and pausing the
receptor on the letters of an on- screen keyboard.
The Mobile Library celebrated its first
anniversary in 2002. We increased the
number of stops from 23 to 40, making
books, magazines, videos, compact disks,
books- on- tape, and DVDs available to patrons
of all ages. By adding new stops, we continued
to advance our goal of bringing the Cleveland
Public Library to the people.
Happy First Anniversary
A c c e s s A b i l i t y a t C P L
MOBILITY AND LEARNING DISABILITY WORKSTAION
and I take full advantage of the
The Library is my second home,
large print book collection.
I don’t think about the challenges of daily life;
books take me anywhere I want to go.
When I’m involved in a great book,
SERVICES FOR SENIORS
— Clarice Williams, Library Patron
3
8
BLIND AND LOW VISION
WORKSTATION
S e n i o r I n f o r m a t i o n
Seniors with Del Donahoo ( center) and Director Andrew A.
Venable, Jr. ( right) at Senior Information Day.
The Mobile Library ( far right) makes access to
Library materials easy for seniors by serving them
at various locations.
Services for Seniors
In 2002 we started a program that will
meet the information needs of senior
citizens. Through a grant from the
Senior Success Vision Council, we
began work on the Senior Gateway Web
Initiative. The mission of the project is
to create an online community where
older adults and their caregivers can
explore a variety of subjects, and to
promote computer use and training for
the growing population of seniors. The
new website will build on the success
of KnowItNow24x7, and will offer the
services of a live, online information
specialist to help users access resources
and information.
Babushka got the doll down from the high
shelf. “ Yes, it is just the right time for you to
play with her,” said Babushka. She handed
the doll to Natasha. “ I am going to the store
for groceries,” she said. “ You may play with
the doll until I get back.” As soon as the
door closed behind Natasha’s grandmother,
something happened. The little doll began
to move. She jumped to her feet and did a
little dance. For a moment, Natasha was
a bit frightened. But then the doll called,
“ Come on, Tasha. Let’s go out and play.” N
113
SERVICES FOR CHILDREN
11
4
we visit the Library three to four times a week,
Our family loves to read;
and check out 25 to 35 books for Isaiah.
my husband and I are instilling the value of
reading and learning in our children.
The Library is vital to our family’s quality of life;
— Janet Paik with sons Isaiah and Abraham
From Babushka’s Doll by Patricia Polacco © 1990
Read, Baby, Read!
Program Finale
Clubs
Reading
10
Services for Children
This year we varied our programs for
children and partnered with community
businesses and organizations to offer some
new and exciting events.
The Winter and Summer Reading
Clubs were extremely popular— more than
14,000 children participated this year!
The launch of the Summer Reading
Club, “ Read to the Max,” was held at the
Woodland Branch and included a guest
appearance by skateboarder and Gravity
Games athlete, Andy MacDowell.
MacDowell talked about the importance
of reading, working hard at school, and
staying drug free. He also gave a skate-board
demonstration and autographed
stickers and photographs.
A Cultural Exchange’s Read, Baby,
Read! continued its goal of advancing the
love of reading, embracing multicultural
literature, and improving the literacy
skills of Cleveland’s school children.
This year the program was launched at
all 28 Branches, the Main Library’s Youth
Services Department, and the Mobile
Library. Read, Baby, Read! involved weekly
club meetings where students participated
in discussions and activities about award-winning
multicultural books.
The Mt. Pleasant Cleveland Saves
Youth Initiative is a collaboration between
Key Bank on Kinsman, the Collaborative
for Organizing Mt. Pleasant, Councilman
Zachary Reed, Cleveland Community
Building Initiative, and the Mt. Pleasant
Branch. Fifteen young people met at the
Library each Friday and received training
on how to manage money, develop money
saving habits, and establish and manage
small businesses. The curriculum was
customized to include reading, library,
and information literacy skills. Following
each session, participants were assigned to
help seniors with lawn maintenance or
snow removal. Through a grant from the
Cleveland Browns Foundation, youths
were paid $ 91 a month and were expected
to save at least ten percent of the money.
Teen Read Week
In conjunction with the theme “ Get
Graphic@ Your Library,” Youth Services
offered a Drawing Manga class.
Tutor Derrick Hopperton
was an America Reads
Award recipient in 2002.
The Board of Cuyahoga
County Commissioners
also presented him
with a proclamation in
acknowledgment of
the award.
13
I’ve spent my life in Cleveland, and I am amazed at how our community
has culturally evolved over the years. I donated 100 photographs to the
Library’s photo collection so that my family history will help tell the
story of this evolution.” — Nancy Ortiz
“
In partnership with Playhouse Square, the Main Library’s
Photograph Collection actively sought donations of family
photographs for the Hispanic Families Photograph Collection.
The photos establish a visual record of the Hispanic experience
in Cleveland and Northeast Ohio. The photographs were also
used to create a projected backdrop during the Teatro Popular
performance “ The Secret of the Ceiba Tree.”
In celebration of Chinese New Year,
the Lion Dance was performed at the
Main Library and the Branches. The
Postmaster Generals from the Cleveland
and Akron post offices unveiled the
design of the Chinese New Year stamp
at the Main Library. 2002 was the year of
the horse; therefore the horse was
the motif of the festive design.
HISPANIC FAMILIES PHOTO COLLECTION
A major priority of our new Strategic
Plan is to expand services to Hispanic
people and new Americans. We complet-ed
our two- year collaboration with the
Playhouse Square Education Department
on Teatro Popular, a long- term outreach
program to the Hispanic community.
Teatro Popular culminated in a live
performance, “ Secret of the Ceiba Tree,”
at Playhouse Square. The performance
was based on people’s oral histories and
family photographs. Patrons at Branch
Libraries worked with local artists to
create sets for the multimedia piece
that incorporated dance, music, video,
and narration.
In celebration of Hispanic Heritage
Month, we joined “ A Latino National
Conversation,” the multi- year initiative of
the Great Books Foundation designed to
encourage discussion and appreciation of
Latino literature. Throughout the month
of October we sponsored discussions at
the Main Library and the Branches on
novelist and poet Julia Alvarez’s How the
García Girls Lost Their Accents. The book
was also the focus on YRead?, our online
discussion forum for teens. Alvarez visited
the Main Library, Louis Stokes Wing, on
Sunday, October 6 as part of our Sunday
Afternoons for Writers and Readers
series. The celebration of Hispanic
Heritage also included a screening of the
film based on Alvarez’s novel, In the Time
of the Butterflies, starring Salma Hayek,
Marc Anthony, and Edward James Olmos.
SERVICES FOR HISPANICS
AND NEW AMERICANS 5
12
Doing research on careers.
I can read about my home country.
The computers!
Books about mythology, anime, manga,
science fiction, law, animals, and Egypt.
The librarians— they are very helpful!
— What Joseph Iraneta ( right), Imtyaz Syed ( center),
and Michael Christopher Moore
love about the Cleveland Public Library
15
Titles 2,331,941
Book Volumes— Main 2,358,788
Book Volumes— Branches 677,293
TOTAL 3,036,081
Bound Periodicals 279,828
Computer Media ( CD- ROM, Software) 8,868
Government Documents 811,071
Maps 170,339
Microforms 4,595,629
Paperbacks 157,390
Photographs, Pictures 1,376,000
Sheet Music 17,800
Sound Recordings ( CDs, Cassettes) 147,091
Videocassettes,
Digital Video Discs ( DVDs) 99,396
When the Carnegie West Branch opened in 1910, a
series of friezes cast from the Parthenon in Athens,
Greece were installed in the reception area. In 2001,
the friezes, created by P. P. Caproni and Brothers of
Boston, were removed and sent to ICA for repair and
assessment. This year, the friezes were returned to
their home above the reception area at Carnegie West,
repainted and repaired to their original beauty.
In September our Map Collection Department
hosted a lecture by renowned Civil War cartography
authors Earl McElfresh and William Miller. The
authors described the challenges cartographers of
the Civil War faced as they mapped battlefields.
CAPRONI FRIEZES
COLLECTION STATISTICS
Reproduction of a Hotchkiss map from the book Mapping for Stonewall:
The Civil War Service of Jed Hotchkiss by William Miller.
In recognition of our extensive
collection of books on dogs,
one summer day we opened
our doors to a new group of
patrons: dogs!
CIVIL WAR MAPS
SOMETHING TO
BARK ABOUT
14
“ Ohio City,” a mural by artist
William Adelbert Dolwick was
reinstalled this year at the
Lorain Branch.
Collection and Preservation
This year we continued our commitment
to expanding our collection, and to pre-serving
and restoring existing resources.
Our collection of books on dogs—
one of the largest collections in the nation,
with more than 5,000 volumes on breeds,
care, training, and canine psychology— is
something to bark about! The extensive
collection started in 1959 when Richard
Edge, brother and administrator of
Springer Spaniel expert C. W. Edge’s will,
wrote to the Western Reserve Kennel Club
( WRKC) for advice on what to do with
his brother’s collection of the American
Kennel Club Stud Book Register.
Ultimately, the volumes were shipped to
Cleveland. Edge’s collection spurred other
dog aficionados, including a member of
the Canadian Kennel Club, to donate
their collections to the Library. Since then
we have continued our commitment to
keeping these collections up to date. The
WRKC supports the Library’s collection
by making annual donations, and other dog
clubs have contributed all- breed books.
We began the long- term project of
putting several Cleveland High School
newspapers from the 1920s through the
1950s on microfilm. Our goal is to get the
school newspapers, including Glenville Torch,
Lincoln Log, Collinwood Interpreter, and
East Tech Scarab, on microfilm so that
alumni of the schools can access them
for research and nostalgic purposes. The
original newspapers will be catalogued
and archived.
Another important project was conser-vation
of the Mears Baseball Scrapbooks.
The 41 scrapbooks are the heart of the
Mears’ Collection, which consists of 468
volumes of photographs, yearbooks, annu-als,
media guides, and statistical documents.
Charles Mears, who excelled in the fields
of sports writing and advertising, moved to
Cleveland from Norwalk, Ohio in 1885.
His collection of baseball- related materials
was donated to the Cleveland Public
Library in September 1944, two years
after his death.
The Lorain Branch’s mural, “ Ohio City”
by artist William Adelbert Dolwick, was
reinstalled this year. Reinstallation of the
mural, one of the works created under the
New Deal art program under the Public
Works of Art Project of 1933- 34, was part
of an on- going effort with the Intermuseum
Conservation Association ( ICA) to clean
and restore all nine of the murals in the
Library’s collection. “ Ohio City” was the
last of the murals to be refurbished.
2002 STATISTICS
Patrons borrowed
5.3 million items
3.8 million people visited
a Cleveland Public Library
1.9 million questions
were answered
More than 330,000 items
were added to the collection
17
Julia Alvarez David Levering Lewis Special guest author Colson Whitehead
Special guest author Susan Taylor ( center) with CPL Board of Trustees
President Venerine L. Branham and Director Andrew A. Venable, Jr.
Mayor Jane L. Campbell and
friends commemorate Martin
Luther King, Jr. Day
Special guest author Bebe Moore Campbell
Special
Events
Programs
The Largely Literary Theater Company’s
critically acclaimed three- person version
of A Christmas Carol was staged on
December 7 at the Main Library’s Louis
Stokes Wing Auditorium.
Teen Night at
The RainForest
Savion Glover
Langston Hughes Centennial
5,100 programs at CPL were attended by
more than 100,000 Library patrons.
Author Patricia Polacco
visited the Library during
Children’s Book Week.
CPL conducted more than 1,100 programs in schools,
daycare centers, and community centers.
Author
In 2002 we continued our commitment to
bringing you quality programs and hosted
a diverse group of nationally renowned
authors.
David Levering Lewis, winner of two
Pulitzer Prizes and two Anisfield- Wolf
Book Awards, visited the Main Library
Louis Stokes Wing as a part of the popular
series, Afternoons for Writers and Readers.
Lewis wrote a masterful biography of
W. E. B. DuBois in two volumes, and is
author of other books including When
Harlem Was in Vogue.
In May, Bebe Moore Campbell, author
of New York Times best selling novels,
Brothers and Sisters and Singing in the
Comeback Choir, was also a part of our
Afternoons for Writers and Readers Series.
Campbell is a 1998 recipient of the
NAACP Image Award for an Outstanding
Literary Work.
Children’s book award- winning author
and illustrator Patricia Polacco visited the
Lake Shore Facility in November. She
spoke to a group of students, teachers,
and librarians in celebration of Children’s
Book Week.
The Cleveland Public Library’s
Sugarman Biography Award, established in
1998 in memory of Norman A. Sugarman,
is a $ 5,000 award given biannually to
authors who write biographies for children.
The recipient of the 2002 Sugarman Award
for books published in 2000 or 2001 was
Savion! My Life in Tap, by Savion Glover
and Bruce Weber. A reception honoring
the winning authors and Joan Sugarman,
award underwriter and wife of the late
Norman A. Sugarman, was held in April.
Glover and Weber spoke with the audience
about their award- winning book, and
Glover treated the appreciative audience
to an amazing dance performance.
16
Sunday Afternoons for Writers and Readers
More than 2,000 patrons attended the series
Christopher and Walter Dean Myers Oliver Sacks
James McBride
Sunday Afternoons for Writers and Readers.
Events
JAMES MCBRIDE PERFORMANCE
Revenues
Library and Local Government Support Fund ( State Income Tax) $ 26,875,797
General Property Tax Levy ( Cleveland City School District) 17,736,542
State Aid 2,713,284
Service to Contracting Libraries ( CLEVNET) 2,597,408
Fines, Fees, Investment Earnings and Other Revenue 1,254,107
Total Receipts $ 51,177,138
Fund Balance: January 1, 2002 12,084,281
Available for General Operations $ 63,261,419
General Operating Fund
Expenditures and Encumbrances
Salaries and Benefits $ 31,850,544
Library Materials 12,087,253
Utilities and Purchased Services 9,811,472
Supplies, Equipment and Other Expenditures 1,935,373
Total Expenditures and Encumbrances $ 55,684,642
Carried Forward for Next Year’s Operations 7,576,777
$ 63,261,419
Cleveland Public Library’s
Fixed Asset Project
This year we replaced our fixed asset management system
and completed a physical inventory of all Library property.
The inventory project involved scanning thousands of
objects, ranging from furniture to computers. Using new
software, old records were converted to a new system, and
staff members used barcode scanners to read inventory labels
on every piece of property in 183 different locations. When
their work was complete, they discovered that the Library’s
total number of assets was 22,200, including 3,200 newly
identified items. Diligent staff members achieved their goal
of identifying 100 percent of valuable items, and 95 percent
of less expensive assets.
19
How Library Dollars Were Spent
A Cash Basis Report of the General Operating Fund
5,981 Chairs
1,398 Tables
1,389 Cabinets
1,161 Printers
973 Book Trucks
658 Desktop Computers
646 Monitors
365 Pieces of Maintenance
Equipment
191 Detection/ Security
Equipment
SOME LISTED ITEMS:
2002
18
In December, the Senior Success
Vision Council awarded CPL a grant
of $ 480,000. The grant will fund the
Senior Gateway Web Initiative, a
multi- year program with the goal of
creating an online community for
older adults and their caregivers. The
program will also promote computer
use and training for the growing
population of senior citizens. The website, SeniorsConnect. org,
will build on the success of KnowItKnow24x7, offering live,
online information specialists, resources, and information.
Donors of Up to $ 99
Janet Armstrong • Marvin B. Baily • Barbara Balcerzak • Cleveland Menu
Printing Inc. • Helen Davis • Ralph & Marina Dececo • Maier & Jane Driver
• Eaton Corporation Matching Fund • Students of the ECF Program,
St. Stephen’s Church • David & Jacquelyn Fales • Ann Ferrell • Cynthia
Fienga • Fraternal Order of Eagles Auxiliary 2224 • Irma Frederick •
Joanne M. Gerheuser • Bernardo & Lucille Grimmer • C. F. Hayes Jr. • Jeff
and Susan Haygood • Joseph & Ruth Henney • Mary Jo & Charles Henry •
Gladys Hicks • Jack & Carol Howard • Hustead School Social Fund • Alex &
Dolores Kleme Trust • Pauline Kopp • Douglas Kramer • Teresa Leahey
• Mr. & Mrs. Bert Mears • Mount Carmel Behavioral Healthcare • Nature
Stone • Robert & Christine Ojendyk • Ray Parry • Harold & Maurine Perdue
• Denise Polk & Tom Wang • D. Rosalie Prenuda • Stephen and Elizabeth
Price • Ronald & Mary Recknagel • Audrey & Bill Renner • Edward &
Joan Rose • Rose Rubin • Edward & Vivian Simpson • Dorothy Soldan &
Laura Adams • Robert & Margaret Sutter • Shelley & Tom Turner •
Steven & Barbara Walthall • John & Jane Williams
Donors of $ 100 to $ 499
Dorothy Darr • Daryl & Karen Edwards • J. G. & Shirley Fleming •
W. R. & Yvonne D. Kirkendall • Milton A. & Charlotte R. Kramer Charitable
Foundation • Lee University Music Department • Estate of Margaret Love
• Timothy & Rita Lyons • Overeaters Anonymous • John & Jean Piety • Plain
Dealer Credit Union • Pressley Ridge Schools • Jack Sauer • Noreen Somrak
• Stephen Workman & Sue Nokes • Zilber Family Foundation
Donors of $ 500 to $ 999
Don & Pam Bulson • Dr. John F. Burke, Jr.& the Honorable Nancy A. Fuerst
• The Harley C. Lee and Elizabeth K. Lee Fund • Kw & Cw Liao Family
Foundation • Joseph & Catherine Pendergast
Donors of $ 1,000 to $ 4,999
Estate of Jean E. Fitzgerald • The Gale Group • KnowledgeWorks
Foundation • Irving Rothchild • Western Reserve Kennel Club
Donors of $ 5,000 or more
Cleveland Browns Football Company
Grants
• Senior Success Vision Council, Senior Gateway to
Information Initiative – $ 480,000 ( December 2002
through November 2003, the first year of a
multi- year project)
Gifts to Special Funds
• Estate of Helen Brown – $ 34,919
for the Founders Fund ( final installment of a larger gift)
• Estate of Lois C. Cheney – $ 9,995
for the Endowment for the Blind
• Estate of Edgar Saltzman – $ 6,964
for the Founders Fund
Other Funds Received Regularly
• Friends of the Cleveland Public Library – $ 21,000
for program support
• Estate of Anna M. Schweinfurth – $ 60,028
for the purchase of architectural materials
• Frederick W. and Henryett Slocum Judd Fund–$ 207,584
for the Library’s Homebound Service
• Winifred Beech Young Testamentary Trust – $ 52,219
for services to blind persons of the Connecticut
Western Reserve
Donors
The following individuals and organiza-tions
made generous donations to the
Library in 2002. Some gifts were made in
honor of loved ones, while others were
made to enhance specific library services,
programs, or collections. All gifts to the
Library are greatly appreciated as they
improve our ability to deliver high
quality service and to build outstanding
collections.
Friends of The Cleveland
Public Library
Rosalyn Sievila, President
Robert F. Pincus, Vice President
Anne Marie Warren, Secretary
Nancy Mahoney and Mary Scelsi,
Co- Directors
Nina Gibans, J. Stefan Holmes,
Harvey G. Oppmann, Amanda S. Rudd,
Allison L. E. Wallace, Trustees
Administration
Andrew A. Venable, Jr., Director
Sari Feldman, Deputy Director
Joan L. Clark, Head of Main Library
Janice M. Ridgeway, Head of Branches
and Outreach Services
Robert T. Carterette, Head of Automation Services
Timothy R. Diamond, Head of Planning
and Research
Norbert R. Harnegie, Facilities Manager
Michael A. Janero, Chief of Security
Patricia E. Lowrey, Head of Technical Services
( beginning May 2002)
Donald A. Tipka, Head of Technical Services
( retired January 2002)
Joan L. Tomkins, Head of Financial Services
Sharon L. Tufts, Head of Human Resources
David L. Williams, Head of Marketing
and Public Relations
M. Main Library*
325 Superior Avenue
( 216) 623- 2800
Public Administration Library
( in City Hall)
601 Lakeside Avenue, Room 100
( 216) 623- 2919
1. Addison
6901 Superior Avenue
( 216) 623- 6906
2. Broadway
5417 Broadway Avenue
( 216) 623- 6913
3. Brooklyn
3706 Pearl Road
( 216) 623- 6920
4. Carnegie West
1900 Fulton Road
( 216) 623- 6927
5. Collinwood
856 East 152nd Street
( 216) 623- 6934
6. East 131st Street
3830 East 131st Street
( 216) 623- 6941
7. Eastman*
11602 Lorain Avenue
( 216) 623- 6955
8. Fleet
7224 Broadway Avenue
( 216) 623- 6962
9. Fulton
3545 Fulton Road
( 216) 623- 6969
10. Garden Valley
7100 Kinsman Road
( 216) 623- 6976
11. Glenville
11900 St. Clair Avenue
( 216) 623- 6983
12. Harvard- Lee
16918 Harvard Avenue
( 216) 623- 6990
13. Hough
1566 Crawford Road
( 216) 623- 6997
14. Jefferson
850 Jefferson Avenue
( 216) 623- 7004
15. Langston Hughes
10200 Superior Avenue
( 216) 623- 6975
16. Lorain
8216 Lorain Avenue
( 216) 623- 7011
17. Martin Luther King, Jr.*
1962 Stokes Boulevard
( 216) 623- 7018
18. Memorial- Nottingham*
17109 Lake Shore Boulevard
( 216) 623- 7039
19. Mt. Pleasant
14000 Kinsman Road
( 216) 623- 7032
20. Rice
2820 East 116th Street
( 216) 623- 7046
21. Rockport
4421 West 140th Street
( 216) 623- 7053
22. South
3096 Scranton Road
( 216) 623- 7060
23. South Brooklyn*
4303 Pearl Road
( 216) 623- 7067
24. Sterling
2200 East 30th Street
( 216) 623- 7074
25. Union*
3463 East 93rd Street
( 216) 623- 7088
26. Walz
7910 Detroit Avenue
( 216) 623- 7095
27. West Park
3805 West 157th Street
( 216) 623- 7102
28. Woodland
5806 Woodland Avenue
( 216) 623- 7109
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MADISON
WEST
BLVD
BROOKPARK
HUMMEL RD
SMITH W 150th
PURITAS
HENRY FORD
W 140th
W 117th
W 130th
W 105th
W 80th
CLARK AV
BERE A
FULTON RD
W 11th
STATE RD
MEMPHIS AV
SCRANTON
W 65th
FULTON
PKWY
E 79th
E 49th ST
FLEET AV
MAYFIELD RD
CEDAR RD
HAYDEN E 140th
E 152th
E 93rd ST
UNION
E 169th
E 55th ST
CORLETT AV
E 131st
LEE RD LEE RD
E 116th
BUNTS
CLINTON
ASPINWALL
W157th
ROCKYRIVER
FRANKLIN
WARRENRD
LORAIN
BELLAIRE
TIEDEMAN
RIDGE RD
TRISKETT
JENNINGS RD
DENISON AV
BROADVIEW RD
PEARL RD
FULTON
W 25th
W 9th
E 9th
EUCLID AV
CEDAR AV
EUCLID HTSBLVD
CARNEGIE AV
ST CLAIR AV
ADDISON
WADE PARK
SUPERIOR AV
E 71st
LAKEVIEW
COIT
SHAW AV
WOODHILL
WOODLAND
HARVARD AV
MILES AV
MILESRD
LIBBY RD
GRANGERRD
E 49th ST
BROADWAY
BROADWAY
TURNEY RD
E 71st ST
GARFIELD
GRANT
SCHAAF RD
MCCRACKEN
DR
MLK BLVD
DR MLK BLVD
KINSMAN
NOBLE
COVENTRY
FAIRMOUNT BLVD
SHAKER BLVD
BUCKEYERD SOUTH WOODLAND
VAN AKEN BLVD
E 107
ST CLAIR
CHESTER
E 105th
CRAWFORD
JEFFERSON
QUIGLY
PERSHING
E 30
LAKE AV
CLIFTON
LAKE SHORE BLVD
LORAIN
DETROIT
N
S TAYLOR
Cleveland Public Library
System Map
M
Library for the Blind &
Physically Handicapped*
17121 Lake Shore Blvd.
( 216) 623- 2911
( 800) 362- 1262
* All sites feature high- powered closed- circuit TV enlargers
for people with declining vision. These sites feature additional
adaptive equipment for people with special needs. Call
( 216) 623- 2911 for details.
18a.
Annual Report Credits
RESEARCHER, WRITER, EDITOR.
Lyz Bly, newsense enterprises
DESIGNER. Pam Cerio Design
PHOTOGRAPHY. The following photographers’
work was used in this publication: Kari Armstrong,
Margaret Baughman, Rodney Brown, Diana McNees,
Tim Safranek, and Don Snyder
As part of the 2002 neighborhood festival,
“ Puritas Park: The Art of it All,” children
created a peace tree by painting leaves
with their wishes for peace. The tree was
displayed at the Rockport Branch through-out
the fall.
Peace Tree
Security staff has a patrol car, which
can be dispatched to the Branches
quickly and efficiently.
20
THE SECURITY DEPARTMENT
Behind the Scenes
Cleveland Public Library facilities are secured and
protected 24/ 7 by 45 trained security guards. Guards
are assisted by state- of- the- art technology, including
digital cameras, security monitors, and electronic
detection systems. The cameras and monitors allow
security staff to monitor Branches, as well as the
Main Library, from one command post. Our security
department keeps Library patrons and staff safe on a
day- to- day basis, and also at our many special events
and educational programs.
Safety and Security
For Patrons, Staff, and Facilities
Digital technology is used to monitor
safety 24 hours a day.
Morning roll call and
guard uniform details.
Monitors provide instant, live images
of Branch Libraries.
Click tabs to swap between content that is broken into logical sections.
| Rating | |
| Title | Annual report of the Cleveland Public Library for 2002 |
| Resource description | 20 pages, 28 cm, printed in color on glossy paper |
| Notes | Annual illustrated publication with statistics and highlights of Library projects and programs. Graphic design by Pam Cerio Design, Cleveland. Issued 2003 covering 2002. |
| Creator | Cleveland Public Library |
| Repository | Cleveland Public Library Archives |
| Date (of object) | 2002 |
| Type | Image with searchable text |
| Subject | Public libraries--Ohio--Cleveland. |
| Identifier | Z733 .C63 |
| Format | |
| Date (digital) | 2009 |
| Digital processing notes | 4336211 Bytes |
| Rights | For copyright and reproduction information, please contact Cleveland Pubic Library Archives, archives@cpl.org, 216-623-2938 |
| Transcription | Planning Our Strategy for the Future Cleveland Publi2c Libra0ry 02A N N U A L R E P O R T Cleveland Public Library 325 Superior Avenue Cleveland, Ohio 44114 - 1271 ADDRESS CORRECTION REQUESTED Non- Profit Org. U. S. Postage PA I D Cleveland, OH Permit No. 408 Comments from Board President Venerine L. Branham Venerine L. Branham President 1 Author Colson Whitehead and Cleveland Municipal School District students Author Patricia Polacco visited the Library during Children’s Book Week. Library patrons participated in town hall meetings as part of the planning process for the new Strategic Plan. As President of the Board of Trustees for Cleveland Public Library ( CPL), I was privileged to work closely with the Director and staff on the new Strategic Plan. The entire Board of Library Trustees was committed to a comprehensive study that focused on how the Branch Libraries can better serve the neighborhoods of Cleveland. From February 2002, when more than 500 employees gathered for a first-ever Staff Development Day, to December 2002 when the Board of Library Trustees approved the Strategic Plan, we have been engaged in an comprehensive process to learn what CPL means to our Cleveland residents. The Board received invaluable input from an advisory panel of community leaders, national and local consultants, six town hall meetings, 18 focus groups, and an analysis of demographic and survey information. Outreach to the public was particularly satisfying as we were reminded that CPL truly matters to people and is the trusted information source for our residents. The Board of Library Trustees is excited about the possibility of preserving our quality of service and building new services over the next five years. The challenge will be to stabilize and maintain the Library and Local Government Support Fund ( LLGSF) from the State of Ohio that is so vital to strong research collections and reference services. The local community will also be called upon to financially support the current level of service and to provide the funding for service enhancements. The entire CPL staff must be commended for delivering the highest quality of services despite the many cost containment measures implemented as part of the State Budget cuts. Appreciation is extended to the Friends of Cleveland Public Library, our more than 140 community partners, and our individual donors who contributed to special programs and events from Winter Reading Club to Writers and Readers to Sneak Peeks, and so much more featured in this annual report. These events are vital to the quality of life in this community and successfully connect the CPL collections and services to the cultural and educational activities of Greater Cleveland. We welcome the continuing dialogue between CPL and the public as we continue to fulfill our mission and new vision. Venerine L. Branham President Members of the Board of Library Trustees Thomas D. Corrigan Vice President John M. Moss Beginning July 2002 Sandra E. Noble Robert C. Petrulis Charlene A. Jones Secretary Frances Hunter Patricia S. James Through June 2002 The People’s University: Striving For Excellence The mission of the Cleveland Public Library is to be the best urban library system in the country by providing access to the worldwide information that people and organizations need in a timely, convenient, and equitable manner. MI S S ION S TAT EMENT ON THE COVER: Playing a good game of chess requires strategy and focus. More than 400 Cleveland Municipal School District ( CMSD) students took part in Chess Challenge: Chess for Success Competition, which was sponsored by Cleveland Public Library, CMSD, and RPM, Inc. Cleveland Public Library Neighborhood Library Services Initiative 1 2 3 4 5 Planning Community Use Library from one to four times per week of “ The People’s University” is to be the learning place for a diverse community, inspiring people of all ages with the love of books and reading, advancing the pursuit of knowledge, and enhancing the quality of life for all who use the Library. SURVEY RESULTS STRATEGIC PLAN Priorities Input from Library- based Experts • Board of Trustees • Director and Deputy Director • Administrators • All Staff • Consultants Outreach to the Cleveland Community • Leadership Advisory Panel • Town Hall Meetings • Focus Groups of Library Patrons • Library Survey • E- mail to nlsi@ cpl. org Research on Specific Topics • Safety and Security Survey • City of Cleveland Demographics with the assistance of Cleveland State University • Urban Library Systems • Ohio Urban Library Systems Vision Increased Hours More Computers and Computer Training Services for Seniors Services for Children Services for Hispanics and New Americans 56% 95% Satisfaction with Branch Libraries 81% Rating Library service as very important As we go to press, we were victorious at the polls! Cleveland’s citizens have spoken, “ Libraries Enrich Our Neighborhoods.” We are thankful for the generous and loyal support of Cleveland residents. The passage of the levy preserves our library system and over the next five years we will provide the service enhancements described in this annual report. 2002 was a year that focused on the creation of a new Strategic Plan through hard work and commitment. We began with our first Staff Development Day at Cleveland State University’s Convocation Center on February 18. This was a special time for every staff member to focus on visioning for our future. Thereafter, consultants facilitated 18 community focus groups and six town hall meetings and gathered appropriate data. The Board of Trustees approved The Strategic Plan on December 19, 2002, making our 28 Neighborhood Branch Libraries a priority. “ Libraries Build Community” and partnerships are essential to the growth and development of Cleveland Public Library. On January 21 our partnership with the City of Cleveland was clearly demonstrated as we welcomed Cleveland’s 55th Mayor, Honorable Jane L. Campbell, as guest speaker for our 19th annual Dr. Martin Luther King, Jr. Commemorative Program. Reading programs and Sunday Afternoons for Writers and Readers attract diverse, appreciative audiences. Cleveland Public Library, “ The Reading Place,” encourages you to “ Teach your children well; read with them.” Even as technology has an increased impact on library services, we remain committed to books and reading as a core service. Continuing reductions in state funding for Ohio’s public libraries may challenge your Library in the future. However, we are working diligently to maintain state fund-ing for Cleveland Public Library, the third largest public research library in America. We commend a library team that is working hard to promote and preserve “ The People’s University”: Library Trustees, Friends of Cleveland Public Library, Inc., Library Users, Library Partners, and a Staff of 700 Library Ambassadors. Andrew A. Venable, Jr. Director Message from the Director 2 Rev. Hilton O. Smith, Rev. Jonyrma R. Singleton, Director Andrew A. Venable, Jr., Mayor Jane L. Campbell, and Dr. Andre K. Mickel commemorate Martin Luther King, Jr. Day. Sunday Afternoons for Writers and Readers author Julia Alvarez with Director Andrew A. Venable, Jr. Town hall meetings were part of the planning process that resulted in a new Strategic Plan. Guiding Our Future The Cleveland Public Library Board of Trustees and staff have consistently evaluated our services, collections, and organizational structure to ensure that we are continuously growing and improving, and— ultimately — meeting your needs. On December 19 of this year the Board approved a new Strategic Plan, a blueprint for the future of “ The People’s University.” The twelve- month strategic planning process involved fundamental steps of good governance and vision. People from the community and the Library were included in this process. We hosted a leadership advisory panel, six town hall meetings, 18 patron focus groups, and conducted a system- wide patron survey. We gathered input from our Board, our staff, and consultants specializing in library planning, security, and demographics. We learned a great deal during the inten-sive strategic planning process. The consis-tent message was neighborhood library ser-vices are valued and used. The fact that the Branch Libraries are conveniently located within one mile of most residents, as well as being close to schools and neighborhood businesses is key to providing services to you— our patrons— where you live, work, and raise your families. Our new Plan calls for the enhancement of several areas, including increasing hours, creating more special services for youth and seniors, adding computers and computer training, and developing new programs for groups such as the Hispanic community. This year’s annual report focuses on these areas, and demonstrates how the Library makes a difference in people’s lives. INCREASED HOURS 1 5 is key to children’s literacy and success in the classroom. Increasing Library hours and other Library resources, their children are better readers and more enthusiastic learners. When parents have greater access to computers, books, — Brenda Turner, Principal, Tremont Elementary School 4 Neighborhood Library Services Initiative D e v e l o p i n g a S t r a t e g i c P l a n Themes that drive the Strategic Plan • To become patron- centered • To refine and reorganize services, structure, and delivery • To balance technology services with ability to train and serve Feedback from Town Hall meetings emphasized • Diversity and management of the collection • Training on computers • Hours of operation Director Andrew A. Venable, Jr. addresses CPL staff. Aspects of the strategic planning process included a session with staff, a leadership advisory panel, and town hall meetings. TOWN HALL MEETINGS Community leaders David Abbott and Steve Minter at the leadership advisory panel 7 One goal of our Strategic Plan is to expand computer resources and training. This year we upgraded servers and public workstations at eight Branch Libraries, and increased web- based services. New innovations in web- based services allow us to make some of our programs available to you 24/ 7. KnowItNow24x7, CLEVNET Library consortium’s live online reference service, is in its second year. KnowItNow24x7 use more than doubled in 2002, and we added new features, including a partnership with The MetroHealth System. The partnership is the first of its kind in the United States. It offers free, live, online medical and health information, advice, and referrals. Now you can get answers to health questions from registered nurses through live Internet chats, and nurses can send pertinent web pages directly to your web browser. HomeworkNow has been upgraded to include Tutor. com, a service that gives students access to professional tutors daily between 2: 00- 10: 00 p. m. Students can get help with subjects like social studies, math, and history, as well as assistance with term papers and science projects. In 2001 we received $ 86,689 from the Ohio Library Foundation’s Drew Carey Young Adult Grant. Funds were used for young adult programs, most notably YRead?, an interactive, online community for teens, educators, librarians, and anyone who enjoys reading acclaimed young adult books. YRead? debuted on February 4 with Monster, by Walter Dean Myers. Myers and his son Christopher were on hand for an online chat with students from Cleveland’s Max Hayes High School and Dayton High School. YRead? has become an important tool for teachers, who have incorporated it into their curriculums, borrowing books for their students and encouraging them to engage in online chats with other students and, in some cases, authors. W E B - B A S E D S E R V I C E S “ Mayor Jane L. Campbell at the KnowItNow24x7/ MetroHealth System partnership kick- off. KnowItNow24x7 use more than doubled in 2002. Congresswoman Stephanie Tubbs Jones was an honored guest at CLEVNET’s anniversary celebration. • FactsOnFile Science • Full text newspapers including: Akron Beacon Journal, USA Today, and Washington Post • World Book in Spanish New Databases in 2002 MORE COMPUTERS COMPUTER TRAINING 2 6 CLEVNET 1982- 2002 Robert T. Carterette, Head of Automation Services CLEVNET partners from nine counties came together to celebrate the consortium’s 20th anniversary. CLEVNET ANNIVERSARY CELEBRATION A U T O M A T I O N your own digital vision. Cleveland Public Library can help you identify new places and subjects, or connecting with friends and family anywhere in the world, the Library offers an open door. If your goals are a better job, learning about — Kevin Cronin, Library Patron CLEVNET is truly a pioneer in virtual reference. Concepts such as routing questions to Library subject departments, tapping outside experts like MetroHealth, and including specialized services like Tutor. com were first developed by CLEVNET. These ideas are now widely copied by other virtual reference services around the globe.” Steve Coffman, Vice President of Product Developement, Library Systems & Services, LLC The new web catalog interface Family Fun and Learning Day The Library for the Blind and Physically Handicapped hosted its annual Family Fun and Learning Day in June. Sight- impaired and disabled patrons participated in a panel discussion titled “ Yes You Can,” where they explained that blind people can hike, play golf, and sail a boat, and that people in wheelchairs can dance and play basketball. Their stories were supported by a demonstration of Beepball, a version of baseball created especially for blind people. 9 We were selected as one of four libraries in the United States to receive new HP Computers and equipment for disabled people. The new hardware and software was installed at the Memorial- Nottingham Branch. The unique equipment offers features such as “ jelly bean” switches that can be activated with a very light touch, and mini- or maxi-keyboards. One state- of- the- art item is the Tracker 2000, a device that allows quadriplegic people to use a computer. A small receptor is attached to a person’s glasses or forehead, so that they can move a cursor by aiming and pausing the receptor on the letters of an on- screen keyboard. The Mobile Library celebrated its first anniversary in 2002. We increased the number of stops from 23 to 40, making books, magazines, videos, compact disks, books- on- tape, and DVDs available to patrons of all ages. By adding new stops, we continued to advance our goal of bringing the Cleveland Public Library to the people. Happy First Anniversary A c c e s s A b i l i t y a t C P L MOBILITY AND LEARNING DISABILITY WORKSTAION and I take full advantage of the The Library is my second home, large print book collection. I don’t think about the challenges of daily life; books take me anywhere I want to go. When I’m involved in a great book, SERVICES FOR SENIORS — Clarice Williams, Library Patron 3 8 BLIND AND LOW VISION WORKSTATION S e n i o r I n f o r m a t i o n Seniors with Del Donahoo ( center) and Director Andrew A. Venable, Jr. ( right) at Senior Information Day. The Mobile Library ( far right) makes access to Library materials easy for seniors by serving them at various locations. Services for Seniors In 2002 we started a program that will meet the information needs of senior citizens. Through a grant from the Senior Success Vision Council, we began work on the Senior Gateway Web Initiative. The mission of the project is to create an online community where older adults and their caregivers can explore a variety of subjects, and to promote computer use and training for the growing population of seniors. The new website will build on the success of KnowItNow24x7, and will offer the services of a live, online information specialist to help users access resources and information. Babushka got the doll down from the high shelf. “ Yes, it is just the right time for you to play with her,” said Babushka. She handed the doll to Natasha. “ I am going to the store for groceries,” she said. “ You may play with the doll until I get back.” As soon as the door closed behind Natasha’s grandmother, something happened. The little doll began to move. She jumped to her feet and did a little dance. For a moment, Natasha was a bit frightened. But then the doll called, “ Come on, Tasha. Let’s go out and play.” N 113 SERVICES FOR CHILDREN 11 4 we visit the Library three to four times a week, Our family loves to read; and check out 25 to 35 books for Isaiah. my husband and I are instilling the value of reading and learning in our children. The Library is vital to our family’s quality of life; — Janet Paik with sons Isaiah and Abraham From Babushka’s Doll by Patricia Polacco © 1990 Read, Baby, Read! Program Finale Clubs Reading 10 Services for Children This year we varied our programs for children and partnered with community businesses and organizations to offer some new and exciting events. The Winter and Summer Reading Clubs were extremely popular— more than 14,000 children participated this year! The launch of the Summer Reading Club, “ Read to the Max,” was held at the Woodland Branch and included a guest appearance by skateboarder and Gravity Games athlete, Andy MacDowell. MacDowell talked about the importance of reading, working hard at school, and staying drug free. He also gave a skate-board demonstration and autographed stickers and photographs. A Cultural Exchange’s Read, Baby, Read! continued its goal of advancing the love of reading, embracing multicultural literature, and improving the literacy skills of Cleveland’s school children. This year the program was launched at all 28 Branches, the Main Library’s Youth Services Department, and the Mobile Library. Read, Baby, Read! involved weekly club meetings where students participated in discussions and activities about award-winning multicultural books. The Mt. Pleasant Cleveland Saves Youth Initiative is a collaboration between Key Bank on Kinsman, the Collaborative for Organizing Mt. Pleasant, Councilman Zachary Reed, Cleveland Community Building Initiative, and the Mt. Pleasant Branch. Fifteen young people met at the Library each Friday and received training on how to manage money, develop money saving habits, and establish and manage small businesses. The curriculum was customized to include reading, library, and information literacy skills. Following each session, participants were assigned to help seniors with lawn maintenance or snow removal. Through a grant from the Cleveland Browns Foundation, youths were paid $ 91 a month and were expected to save at least ten percent of the money. Teen Read Week In conjunction with the theme “ Get Graphic@ Your Library,” Youth Services offered a Drawing Manga class. Tutor Derrick Hopperton was an America Reads Award recipient in 2002. The Board of Cuyahoga County Commissioners also presented him with a proclamation in acknowledgment of the award. 13 I’ve spent my life in Cleveland, and I am amazed at how our community has culturally evolved over the years. I donated 100 photographs to the Library’s photo collection so that my family history will help tell the story of this evolution.” — Nancy Ortiz “ In partnership with Playhouse Square, the Main Library’s Photograph Collection actively sought donations of family photographs for the Hispanic Families Photograph Collection. The photos establish a visual record of the Hispanic experience in Cleveland and Northeast Ohio. The photographs were also used to create a projected backdrop during the Teatro Popular performance “ The Secret of the Ceiba Tree.” In celebration of Chinese New Year, the Lion Dance was performed at the Main Library and the Branches. The Postmaster Generals from the Cleveland and Akron post offices unveiled the design of the Chinese New Year stamp at the Main Library. 2002 was the year of the horse; therefore the horse was the motif of the festive design. HISPANIC FAMILIES PHOTO COLLECTION A major priority of our new Strategic Plan is to expand services to Hispanic people and new Americans. We complet-ed our two- year collaboration with the Playhouse Square Education Department on Teatro Popular, a long- term outreach program to the Hispanic community. Teatro Popular culminated in a live performance, “ Secret of the Ceiba Tree,” at Playhouse Square. The performance was based on people’s oral histories and family photographs. Patrons at Branch Libraries worked with local artists to create sets for the multimedia piece that incorporated dance, music, video, and narration. In celebration of Hispanic Heritage Month, we joined “ A Latino National Conversation,” the multi- year initiative of the Great Books Foundation designed to encourage discussion and appreciation of Latino literature. Throughout the month of October we sponsored discussions at the Main Library and the Branches on novelist and poet Julia Alvarez’s How the García Girls Lost Their Accents. The book was also the focus on YRead?, our online discussion forum for teens. Alvarez visited the Main Library, Louis Stokes Wing, on Sunday, October 6 as part of our Sunday Afternoons for Writers and Readers series. The celebration of Hispanic Heritage also included a screening of the film based on Alvarez’s novel, In the Time of the Butterflies, starring Salma Hayek, Marc Anthony, and Edward James Olmos. SERVICES FOR HISPANICS AND NEW AMERICANS 5 12 Doing research on careers. I can read about my home country. The computers! Books about mythology, anime, manga, science fiction, law, animals, and Egypt. The librarians— they are very helpful! — What Joseph Iraneta ( right), Imtyaz Syed ( center), and Michael Christopher Moore love about the Cleveland Public Library 15 Titles 2,331,941 Book Volumes— Main 2,358,788 Book Volumes— Branches 677,293 TOTAL 3,036,081 Bound Periodicals 279,828 Computer Media ( CD- ROM, Software) 8,868 Government Documents 811,071 Maps 170,339 Microforms 4,595,629 Paperbacks 157,390 Photographs, Pictures 1,376,000 Sheet Music 17,800 Sound Recordings ( CDs, Cassettes) 147,091 Videocassettes, Digital Video Discs ( DVDs) 99,396 When the Carnegie West Branch opened in 1910, a series of friezes cast from the Parthenon in Athens, Greece were installed in the reception area. In 2001, the friezes, created by P. P. Caproni and Brothers of Boston, were removed and sent to ICA for repair and assessment. This year, the friezes were returned to their home above the reception area at Carnegie West, repainted and repaired to their original beauty. In September our Map Collection Department hosted a lecture by renowned Civil War cartography authors Earl McElfresh and William Miller. The authors described the challenges cartographers of the Civil War faced as they mapped battlefields. CAPRONI FRIEZES COLLECTION STATISTICS Reproduction of a Hotchkiss map from the book Mapping for Stonewall: The Civil War Service of Jed Hotchkiss by William Miller. In recognition of our extensive collection of books on dogs, one summer day we opened our doors to a new group of patrons: dogs! CIVIL WAR MAPS SOMETHING TO BARK ABOUT 14 “ Ohio City,” a mural by artist William Adelbert Dolwick was reinstalled this year at the Lorain Branch. Collection and Preservation This year we continued our commitment to expanding our collection, and to pre-serving and restoring existing resources. Our collection of books on dogs— one of the largest collections in the nation, with more than 5,000 volumes on breeds, care, training, and canine psychology— is something to bark about! The extensive collection started in 1959 when Richard Edge, brother and administrator of Springer Spaniel expert C. W. Edge’s will, wrote to the Western Reserve Kennel Club ( WRKC) for advice on what to do with his brother’s collection of the American Kennel Club Stud Book Register. Ultimately, the volumes were shipped to Cleveland. Edge’s collection spurred other dog aficionados, including a member of the Canadian Kennel Club, to donate their collections to the Library. Since then we have continued our commitment to keeping these collections up to date. The WRKC supports the Library’s collection by making annual donations, and other dog clubs have contributed all- breed books. We began the long- term project of putting several Cleveland High School newspapers from the 1920s through the 1950s on microfilm. Our goal is to get the school newspapers, including Glenville Torch, Lincoln Log, Collinwood Interpreter, and East Tech Scarab, on microfilm so that alumni of the schools can access them for research and nostalgic purposes. The original newspapers will be catalogued and archived. Another important project was conser-vation of the Mears Baseball Scrapbooks. The 41 scrapbooks are the heart of the Mears’ Collection, which consists of 468 volumes of photographs, yearbooks, annu-als, media guides, and statistical documents. Charles Mears, who excelled in the fields of sports writing and advertising, moved to Cleveland from Norwalk, Ohio in 1885. His collection of baseball- related materials was donated to the Cleveland Public Library in September 1944, two years after his death. The Lorain Branch’s mural, “ Ohio City” by artist William Adelbert Dolwick, was reinstalled this year. Reinstallation of the mural, one of the works created under the New Deal art program under the Public Works of Art Project of 1933- 34, was part of an on- going effort with the Intermuseum Conservation Association ( ICA) to clean and restore all nine of the murals in the Library’s collection. “ Ohio City” was the last of the murals to be refurbished. 2002 STATISTICS Patrons borrowed 5.3 million items 3.8 million people visited a Cleveland Public Library 1.9 million questions were answered More than 330,000 items were added to the collection 17 Julia Alvarez David Levering Lewis Special guest author Colson Whitehead Special guest author Susan Taylor ( center) with CPL Board of Trustees President Venerine L. Branham and Director Andrew A. Venable, Jr. Mayor Jane L. Campbell and friends commemorate Martin Luther King, Jr. Day Special guest author Bebe Moore Campbell Special Events Programs The Largely Literary Theater Company’s critically acclaimed three- person version of A Christmas Carol was staged on December 7 at the Main Library’s Louis Stokes Wing Auditorium. Teen Night at The RainForest Savion Glover Langston Hughes Centennial 5,100 programs at CPL were attended by more than 100,000 Library patrons. Author Patricia Polacco visited the Library during Children’s Book Week. CPL conducted more than 1,100 programs in schools, daycare centers, and community centers. Author In 2002 we continued our commitment to bringing you quality programs and hosted a diverse group of nationally renowned authors. David Levering Lewis, winner of two Pulitzer Prizes and two Anisfield- Wolf Book Awards, visited the Main Library Louis Stokes Wing as a part of the popular series, Afternoons for Writers and Readers. Lewis wrote a masterful biography of W. E. B. DuBois in two volumes, and is author of other books including When Harlem Was in Vogue. In May, Bebe Moore Campbell, author of New York Times best selling novels, Brothers and Sisters and Singing in the Comeback Choir, was also a part of our Afternoons for Writers and Readers Series. Campbell is a 1998 recipient of the NAACP Image Award for an Outstanding Literary Work. Children’s book award- winning author and illustrator Patricia Polacco visited the Lake Shore Facility in November. She spoke to a group of students, teachers, and librarians in celebration of Children’s Book Week. The Cleveland Public Library’s Sugarman Biography Award, established in 1998 in memory of Norman A. Sugarman, is a $ 5,000 award given biannually to authors who write biographies for children. The recipient of the 2002 Sugarman Award for books published in 2000 or 2001 was Savion! My Life in Tap, by Savion Glover and Bruce Weber. A reception honoring the winning authors and Joan Sugarman, award underwriter and wife of the late Norman A. Sugarman, was held in April. Glover and Weber spoke with the audience about their award- winning book, and Glover treated the appreciative audience to an amazing dance performance. 16 Sunday Afternoons for Writers and Readers More than 2,000 patrons attended the series Christopher and Walter Dean Myers Oliver Sacks James McBride Sunday Afternoons for Writers and Readers. Events JAMES MCBRIDE PERFORMANCE Revenues Library and Local Government Support Fund ( State Income Tax) $ 26,875,797 General Property Tax Levy ( Cleveland City School District) 17,736,542 State Aid 2,713,284 Service to Contracting Libraries ( CLEVNET) 2,597,408 Fines, Fees, Investment Earnings and Other Revenue 1,254,107 Total Receipts $ 51,177,138 Fund Balance: January 1, 2002 12,084,281 Available for General Operations $ 63,261,419 General Operating Fund Expenditures and Encumbrances Salaries and Benefits $ 31,850,544 Library Materials 12,087,253 Utilities and Purchased Services 9,811,472 Supplies, Equipment and Other Expenditures 1,935,373 Total Expenditures and Encumbrances $ 55,684,642 Carried Forward for Next Year’s Operations 7,576,777 $ 63,261,419 Cleveland Public Library’s Fixed Asset Project This year we replaced our fixed asset management system and completed a physical inventory of all Library property. The inventory project involved scanning thousands of objects, ranging from furniture to computers. Using new software, old records were converted to a new system, and staff members used barcode scanners to read inventory labels on every piece of property in 183 different locations. When their work was complete, they discovered that the Library’s total number of assets was 22,200, including 3,200 newly identified items. Diligent staff members achieved their goal of identifying 100 percent of valuable items, and 95 percent of less expensive assets. 19 How Library Dollars Were Spent A Cash Basis Report of the General Operating Fund 5,981 Chairs 1,398 Tables 1,389 Cabinets 1,161 Printers 973 Book Trucks 658 Desktop Computers 646 Monitors 365 Pieces of Maintenance Equipment 191 Detection/ Security Equipment SOME LISTED ITEMS: 2002 18 In December, the Senior Success Vision Council awarded CPL a grant of $ 480,000. The grant will fund the Senior Gateway Web Initiative, a multi- year program with the goal of creating an online community for older adults and their caregivers. The program will also promote computer use and training for the growing population of senior citizens. The website, SeniorsConnect. org, will build on the success of KnowItKnow24x7, offering live, online information specialists, resources, and information. Donors of Up to $ 99 Janet Armstrong • Marvin B. Baily • Barbara Balcerzak • Cleveland Menu Printing Inc. • Helen Davis • Ralph & Marina Dececo • Maier & Jane Driver • Eaton Corporation Matching Fund • Students of the ECF Program, St. Stephen’s Church • David & Jacquelyn Fales • Ann Ferrell • Cynthia Fienga • Fraternal Order of Eagles Auxiliary 2224 • Irma Frederick • Joanne M. Gerheuser • Bernardo & Lucille Grimmer • C. F. Hayes Jr. • Jeff and Susan Haygood • Joseph & Ruth Henney • Mary Jo & Charles Henry • Gladys Hicks • Jack & Carol Howard • Hustead School Social Fund • Alex & Dolores Kleme Trust • Pauline Kopp • Douglas Kramer • Teresa Leahey • Mr. & Mrs. Bert Mears • Mount Carmel Behavioral Healthcare • Nature Stone • Robert & Christine Ojendyk • Ray Parry • Harold & Maurine Perdue • Denise Polk & Tom Wang • D. Rosalie Prenuda • Stephen and Elizabeth Price • Ronald & Mary Recknagel • Audrey & Bill Renner • Edward & Joan Rose • Rose Rubin • Edward & Vivian Simpson • Dorothy Soldan & Laura Adams • Robert & Margaret Sutter • Shelley & Tom Turner • Steven & Barbara Walthall • John & Jane Williams Donors of $ 100 to $ 499 Dorothy Darr • Daryl & Karen Edwards • J. G. & Shirley Fleming • W. R. & Yvonne D. Kirkendall • Milton A. & Charlotte R. Kramer Charitable Foundation • Lee University Music Department • Estate of Margaret Love • Timothy & Rita Lyons • Overeaters Anonymous • John & Jean Piety • Plain Dealer Credit Union • Pressley Ridge Schools • Jack Sauer • Noreen Somrak • Stephen Workman & Sue Nokes • Zilber Family Foundation Donors of $ 500 to $ 999 Don & Pam Bulson • Dr. John F. Burke, Jr.& the Honorable Nancy A. Fuerst • The Harley C. Lee and Elizabeth K. Lee Fund • Kw & Cw Liao Family Foundation • Joseph & Catherine Pendergast Donors of $ 1,000 to $ 4,999 Estate of Jean E. Fitzgerald • The Gale Group • KnowledgeWorks Foundation • Irving Rothchild • Western Reserve Kennel Club Donors of $ 5,000 or more Cleveland Browns Football Company Grants • Senior Success Vision Council, Senior Gateway to Information Initiative – $ 480,000 ( December 2002 through November 2003, the first year of a multi- year project) Gifts to Special Funds • Estate of Helen Brown – $ 34,919 for the Founders Fund ( final installment of a larger gift) • Estate of Lois C. Cheney – $ 9,995 for the Endowment for the Blind • Estate of Edgar Saltzman – $ 6,964 for the Founders Fund Other Funds Received Regularly • Friends of the Cleveland Public Library – $ 21,000 for program support • Estate of Anna M. Schweinfurth – $ 60,028 for the purchase of architectural materials • Frederick W. and Henryett Slocum Judd Fund–$ 207,584 for the Library’s Homebound Service • Winifred Beech Young Testamentary Trust – $ 52,219 for services to blind persons of the Connecticut Western Reserve Donors The following individuals and organiza-tions made generous donations to the Library in 2002. Some gifts were made in honor of loved ones, while others were made to enhance specific library services, programs, or collections. All gifts to the Library are greatly appreciated as they improve our ability to deliver high quality service and to build outstanding collections. Friends of The Cleveland Public Library Rosalyn Sievila, President Robert F. Pincus, Vice President Anne Marie Warren, Secretary Nancy Mahoney and Mary Scelsi, Co- Directors Nina Gibans, J. Stefan Holmes, Harvey G. Oppmann, Amanda S. Rudd, Allison L. E. Wallace, Trustees Administration Andrew A. Venable, Jr., Director Sari Feldman, Deputy Director Joan L. Clark, Head of Main Library Janice M. Ridgeway, Head of Branches and Outreach Services Robert T. Carterette, Head of Automation Services Timothy R. Diamond, Head of Planning and Research Norbert R. Harnegie, Facilities Manager Michael A. Janero, Chief of Security Patricia E. Lowrey, Head of Technical Services ( beginning May 2002) Donald A. Tipka, Head of Technical Services ( retired January 2002) Joan L. Tomkins, Head of Financial Services Sharon L. Tufts, Head of Human Resources David L. Williams, Head of Marketing and Public Relations M. Main Library* 325 Superior Avenue ( 216) 623- 2800 Public Administration Library ( in City Hall) 601 Lakeside Avenue, Room 100 ( 216) 623- 2919 1. Addison 6901 Superior Avenue ( 216) 623- 6906 2. Broadway 5417 Broadway Avenue ( 216) 623- 6913 3. Brooklyn 3706 Pearl Road ( 216) 623- 6920 4. Carnegie West 1900 Fulton Road ( 216) 623- 6927 5. Collinwood 856 East 152nd Street ( 216) 623- 6934 6. East 131st Street 3830 East 131st Street ( 216) 623- 6941 7. Eastman* 11602 Lorain Avenue ( 216) 623- 6955 8. Fleet 7224 Broadway Avenue ( 216) 623- 6962 9. Fulton 3545 Fulton Road ( 216) 623- 6969 10. Garden Valley 7100 Kinsman Road ( 216) 623- 6976 11. Glenville 11900 St. Clair Avenue ( 216) 623- 6983 12. Harvard- Lee 16918 Harvard Avenue ( 216) 623- 6990 13. Hough 1566 Crawford Road ( 216) 623- 6997 14. Jefferson 850 Jefferson Avenue ( 216) 623- 7004 15. Langston Hughes 10200 Superior Avenue ( 216) 623- 6975 16. Lorain 8216 Lorain Avenue ( 216) 623- 7011 17. Martin Luther King, Jr.* 1962 Stokes Boulevard ( 216) 623- 7018 18. Memorial- Nottingham* 17109 Lake Shore Boulevard ( 216) 623- 7039 19. Mt. Pleasant 14000 Kinsman Road ( 216) 623- 7032 20. Rice 2820 East 116th Street ( 216) 623- 7046 21. Rockport 4421 West 140th Street ( 216) 623- 7053 22. South 3096 Scranton Road ( 216) 623- 7060 23. South Brooklyn* 4303 Pearl Road ( 216) 623- 7067 24. Sterling 2200 East 30th Street ( 216) 623- 7074 25. Union* 3463 East 93rd Street ( 216) 623- 7088 26. Walz 7910 Detroit Avenue ( 216) 623- 7095 27. West Park 3805 West 157th Street ( 216) 623- 7102 28. Woodland 5806 Woodland Avenue ( 216) 623- 7109 13 15 17 11 5 18 24 28 10 2 25 8 6 19 12 14 22 3 23 4 16 26 7 21 27 1 9 20 2 90 490 71 71 77 77 90 480 480 MADISON WEST BLVD BROOKPARK HUMMEL RD SMITH W 150th PURITAS HENRY FORD W 140th W 117th W 130th W 105th W 80th CLARK AV BERE A FULTON RD W 11th STATE RD MEMPHIS AV SCRANTON W 65th FULTON PKWY E 79th E 49th ST FLEET AV MAYFIELD RD CEDAR RD HAYDEN E 140th E 152th E 93rd ST UNION E 169th E 55th ST CORLETT AV E 131st LEE RD LEE RD E 116th BUNTS CLINTON ASPINWALL W157th ROCKYRIVER FRANKLIN WARRENRD LORAIN BELLAIRE TIEDEMAN RIDGE RD TRISKETT JENNINGS RD DENISON AV BROADVIEW RD PEARL RD FULTON W 25th W 9th E 9th EUCLID AV CEDAR AV EUCLID HTSBLVD CARNEGIE AV ST CLAIR AV ADDISON WADE PARK SUPERIOR AV E 71st LAKEVIEW COIT SHAW AV WOODHILL WOODLAND HARVARD AV MILES AV MILESRD LIBBY RD GRANGERRD E 49th ST BROADWAY BROADWAY TURNEY RD E 71st ST GARFIELD GRANT SCHAAF RD MCCRACKEN DR MLK BLVD DR MLK BLVD KINSMAN NOBLE COVENTRY FAIRMOUNT BLVD SHAKER BLVD BUCKEYERD SOUTH WOODLAND VAN AKEN BLVD E 107 ST CLAIR CHESTER E 105th CRAWFORD JEFFERSON QUIGLY PERSHING E 30 LAKE AV CLIFTON LAKE SHORE BLVD LORAIN DETROIT N S TAYLOR Cleveland Public Library System Map M Library for the Blind & Physically Handicapped* 17121 Lake Shore Blvd. ( 216) 623- 2911 ( 800) 362- 1262 * All sites feature high- powered closed- circuit TV enlargers for people with declining vision. These sites feature additional adaptive equipment for people with special needs. Call ( 216) 623- 2911 for details. 18a. Annual Report Credits RESEARCHER, WRITER, EDITOR. Lyz Bly, newsense enterprises DESIGNER. Pam Cerio Design PHOTOGRAPHY. The following photographers’ work was used in this publication: Kari Armstrong, Margaret Baughman, Rodney Brown, Diana McNees, Tim Safranek, and Don Snyder As part of the 2002 neighborhood festival, “ Puritas Park: The Art of it All,” children created a peace tree by painting leaves with their wishes for peace. The tree was displayed at the Rockport Branch through-out the fall. Peace Tree Security staff has a patrol car, which can be dispatched to the Branches quickly and efficiently. 20 THE SECURITY DEPARTMENT Behind the Scenes Cleveland Public Library facilities are secured and protected 24/ 7 by 45 trained security guards. Guards are assisted by state- of- the- art technology, including digital cameras, security monitors, and electronic detection systems. The cameras and monitors allow security staff to monitor Branches, as well as the Main Library, from one command post. Our security department keeps Library patrons and staff safe on a day- to- day basis, and also at our many special events and educational programs. Safety and Security For Patrons, Staff, and Facilities Digital technology is used to monitor safety 24 hours a day. Morning roll call and guard uniform details. Monitors provide instant, live images of Branch Libraries. |
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